HDTHE HOSPITALITY DUDEDude Pro

Standards & systems

THE OPERATOR
VAULT.

Five practical systems you can use today. Open any template, print it or save it as a PDF for your venue.

01Daily team briefingBefore every service ↓02Opening & closing checklistEvery shift ↓03Weekly KPI reviewEvery Monday ↓04Seven-shift onboarding planEvery new starter ↓05Incident & near-miss recordWhenever something goes wrong ↓
01

The Hospitality Dude · Operator template

Daily team briefing

Before every service
01Today’s sales and covers target
02Bookings, groups and special occasions
0386 list, allergens and menu changes
04Team positions and break plan
05One service standard to focus on
06Yesterday’s win and today’s fix
Actions / notes
02

The Hospitality Dude · Operator template

Opening & closing checklist

Every shift
01Security, lights, music and temperature
02Front, toilets and external areas presentation
03EPOS, floats and card terminals ready
04Fridges, equipment and safety checks logged
05Stock gaps and prep handover recorded
06Cash, waste, voids and incidents signed off
Actions / notes
03

The Hospitality Dude · Operator template

Weekly KPI review

Every Monday
01Net sales, covers and average spend
02Food cost, drink cost and gross profit
03Labour hours, labour cost and labour %
04Waste, comps, refunds and discounts
05Guest feedback and recurring complaints
06Three actions, owners and deadlines
Actions / notes
04

The Hospitality Dude · Operator template

Seven-shift onboarding plan

Every new starter
01Shift 1: welcome, tour, values and safety
02Shift 2: product and menu knowledge
03Shift 3: service sequence and standards
04Shift 4: supervised section or station
05Shift 5: upselling and complaint recovery
06Shifts 6–7: assessment, feedback and sign-off
Actions / notes
05

The Hospitality Dude · Operator template

Incident & near-miss record

Whenever something goes wrong
01Date, time, location and people involved
02What happened—facts only
03Immediate action taken
04Witnesses, evidence and photographs
05Manager follow-up and prevention action
06Owner, deadline and completion sign-off
Actions / notes

READY TO USE?

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